Contact
Contact
Support, privacy requests and security reports each go to their own address, so the right person sees them first.
- SupportAnything about using the product. We reply within five working days.[email protected]
- Privacy requestsAccess, correct or delete your data. Email from the address on your account; we verify identity before acting.[email protected]
- SecurityReport a vulnerability. Please do not access other people’s data while testing.[email protected]
- CopyrightReport content that infringes your rights, with the details and a statement of your rights in the material.[email protected]
Please do not attach your PDF. Send the document ID — the long code after /editor/ or /documents/ in your browser’s address while the document is open — and a screenshot with anything confidential removed. That is enough for us to investigate, and it keeps your file out of an email inbox.